Jollibee Group Expands Senior Citizen and PWD Employment Initiative with Baguio City Partnership

Opening doors to inclusive work: The Jollibee Group continues to expand employment opportunities for senior citizens and persons with disabilities through partnerships with local governments, helping to create more inclusive workplaces and communities. Baguio City Mayor Benjamin Magalong (3rd from left) and Ruth B. Angeles, Chief Human Resources Officer of Jollibee Group Philippines and HR Head, Jollibee Brand International (4th from left), formalize the partnership enabling qualified senior citizens and persons with disabilities to work in participating stores of Jollibee, Chowking, Greenwich, and Burger King across the city. 

The Jollibee Group is expanding its inclusive employment initiative for senior citizens and persons with disabilities (PWDs) through a new partnership with the Baguio City government, creating additional employment opportunities across its restaurant network while reinforcing its commitment to inclusive workplaces.

The partnership was formalized through a Memorandum of Agreement (MOA) signed on March 5, 2026, with the Baguio City local government, led by Mayor Benjamin Magalong, enabling qualified senior citizens and persons with disabilities to work in participating Jollibee Group stores across the city.

Under the initiative, employees serve as Customer Relations Staff, supporting store teams in roles such as order presentation, drink service, table management, and guest relations across 12 participating stores of Jollibee, Chowking, Greenwich, and Burger King.

Expanding Opportunities through LGU Collaboration

Since its launch in 2019, the Jollibee Group’s inclusive employment program has provided job opportunities to more than 1,000 senior citizens and persons with disabilities across the country.

The milestone reflects the company’s expanding collaboration with local government units nationwide, including partnerships in Manila, Antipolo, Pasay, Pasig, Muntinlupa, Parañaque, Quezon City, Cagayan de Oro, Cabuyao, and Davao, as well as several municipalities in Rizal.

The program was temporarily paused during the pandemic due to health and safety considerations, but resumed expansion in 2023.

Since then, the initiative has continued to grow, with 451 senior citizens and persons with disabilities hired in 2025 alone.

Growing impact nationwide: Since launching in 2019, the Jollibee Group’s inclusive employment initiative has provided job opportunities to more than 1,000 senior citizens and persons with disabilities across the Philippines, including 451 hires in 2025 alone, demonstrating how partnerships with local governments can expand access to dignified work while strengthening restaurant teams and communities.

Supporting Joy for Tomorrow: People Pillar

The program supports the Jollibee Group’s Joy for Tomorrow sustainability agenda, particularly its People Pillar, which focuses on strengthening communities and fostering inclusive and diverse workplaces.

Joseph Tanbuntiong, CEO of Jollibee Group Philippines and Global Head of the Jollibee Brand, said the initiative reflects the company’s broader commitment to inclusive growth.

“We believe that business growth is strongest and most meaningful when it is inclusive. By opening employment opportunities for senior citizens and persons with disabilities, we’re strengthening our store teams while helping more members of our communities remain active and engaged.”

“When businesses work closely with local governments, we can create pathways for more people to participate in the workforce. In doing so, we help build more inclusive communities and contribute to the country’s broader economic and social progress.”

Creating Inclusive Workplaces

“At the Jollibee Group, inclusion means creating opportunities for people to work with dignity, independence, and purpose,” said Ruth Angeles, Chief Human Resources Officer of Jollibee Group Philippines and Head of Human Resources for Jollibee Brand International.

“Through our partnerships with local governments, senior citizens and persons with disabilities are able to contribute meaningfully in our stores, bringing their experience, dedication, and warmth to the teams that serve our customers.”

Angeles added that the initiative reflects the company’s commitment to building workplaces where everyone has the chance to contribute.

“We believe that people who have the capacity and desire to work should have the opportunity to do so. By opening our doors to seniors and persons with disabilities, we strengthen our store teams while helping members of the community remain active and valued.”

Restoring Dignity, Building Impact

More than 1,000 senior citizens and persons with disabilities hired under the initiative stand as proof of the Jollibee Group’s commitment to promoting inclusivity and diversity in the workplace.

By extending employment opportunities across multiple regions and continuing expansion into new cities such as Baguio, the Jollibee Group demonstrates how inclusive employment can create meaningful social impact—strengthening communities while building more diverse and inclusive workplaces.

Recognition of partnership: Baguio City Mayor Benjamin Magalong (right) presents the Key to the City of Baguio to Ruth B. Angeles, Chief Human Resources Officer of Jollibee Group Philippines and Head of Human Resources for Jollibee International (left), recognizing the Jollibee Group’s partnership with the city in advancing employment opportunities for senior citizens and persons with disabilities.