Build Strategy for Banking Platforms Resulted in 70% of Failed Digital Transformation for Banks in APAC
Backbase, the global pioneer of Engagement Banking, announced the release of the APAC-focused Infobrief, "Accelerating Customer-Centric Transformation by Balancing Build and Buy - A Collaborative Approach Towards Sustainable Digital Banking Architecture." Developed by global market intelligence firm IDC, and commissioned by Backbase, the in-depth report draws insights from 125 banks and 316 CIOs in APAC, including the Philippine market, and offers a regional perspective on digital transformation. The Infobrief challenges the long-standing default approach of building in-house solutions for digital engagement banking platforms, and finds that 65% of mid- to large-sized banks in APAC have opted to build their engagement banking platforms in-house to achieve digital transformation; however, 70% of these projects have failed due to costly and lengthy in-house efforts. In the Philippines, the government recognizes the crucial need to speed up innovative digital transformation, e